Waiting 3 months and still counting.

Writing on behalf of my mother.....

HOW LONG IS SHE STILL GOING TO WAIT? She owns a 2016 Ford Eco Sport. It has been sent in to get the clutch fixed for 9 or over 9 times to get the clutch fixed. This last time she took it in in the month of August and it is November. 3 MONTHS.

They sms her " to please bring it in for service" while it is there. When asked about the progress on the car they just respond by saying " It is now parked as the service technician is working on something else." Ford is in my opinion one of the worst car sales companies in South Africa. They should be ashamed of themselves. Taking peoples hard earned money and selling them a vehicle that wont even make 20000 kilometers without starting to break. It is as if she saved up to buy a brand new car just so it can break and stand broken at the Ford premises.

After sales has been the wort experience at Imperial Ford Kempton Park. Filled with evading answers and stupid comments about what is wrong and how they will fix this. When I asked them how they are going to fix the shudder and shaking of the car, they responded that they will just reset the computers... ***?

NEVER support these people in your life. They are a bunch of scammers and liars. Rating them with 1 star is too much praise.