Avoid, car received in worse condition

(Copied from my google review)

I have just had a highly detrimental experience with this establishment and ask that others avoid entirely.

To summarize, I brought my little toaster on wheels in for a simple re-gas but was unknowingly upgraded to their diagnostics package (lucky me?), which would have raised some red flags at most other places, however, how could 4.3 stars from 146 Google reviews(at time of writing this) be wrong. Well, I would love to know what everyone else is taking, seriously hit me up, because you would have to be off your rocker and getting high of some four dimensional narcotic to have the wool pulled this easily over your eyes. Or on clinically insane, I mean that'll work too.

I was told that the evaporator was leaking, sure, happy to believe that, sounds like a super likely thing to happen. But then I was told it be around 5k to stick a new one in, excluding the part itself, and though that might be a fair dinkum price, I did not have a fair dinkum reaction. After rolling around from financial agony on the floor, #covidproblems, I very quickly decided I would rather roast my backside for a few months and get it sorted at a later time. Queue an "Ok, not an issue, if you find an evaporator soon you can bring it in and we can fit it", sure, only way that happens soon is if I start walking the streets at looking to make a few extra.

Upon receiving my little beat up back, I quickly began rushing home to continue providing for my existence as I had a bunch of work to get done for that evening, that's when as I rounded on my turn home I thought, oh I should stick the fan on for a little, no ac but couldn't hurt to blast my face for some small comfort. Rumbling, and rattling, my car began shouting a song of violence and audible pain, I shut the thing off and noticed that my fan filter was now sitting on the floor of my passenger seat, kinda busted. I am no Sherlock, but putting two and two together I figured something definitely didn't go right.

I sat the evening infuriated, barely losing sleep over it, I mean, if they could diagnose my car into new problems for R 575 surely they can un-diagnose it into being how it was before.

And this is where I need to be a little more serious in letting other potentials know. They would not acknowledge that the car was in worse condition than when I left it with them. They told me the noise was now a result of dirt in the fan as a result of the air filter getting caught in it. I also saw their workshop technician attempt sleight of hand with some foreign object that he had "found" in the fan that had now possibly caused damage? And then the audacity to attempt to sell me on to clean it for a figure close to 3k in removing the dashboard again, which was done in order to "diagnose" whatever bizarre issue they were chasing in the first place.

I have spoke to a few people far more knowledgeable than myself in this, and have clearly heard that they are operating with what sounds like an almost complete misunderstanding of how any of these components work or how to fix them effectively and within any reasonable cost.

Do not go here to have your aircon fixed, unless you have some kind of fetish for getting swindled.