Untrusted company to deal with.

Worst company to deal with. They make empty promises about providing a Form 19 Clearance certificate. This has been going on from September 2025 where I'm being told it takes 21 days for it to be processed and provided to me. The 21 days have passed and I followed up only to be told it takes 3 months which will be in January 2026. On 15th January I sent an email with a response that it has been drafted and will be sent to the attorney to be certified and commissioned. I have sent a WhatsApp message to their "client services" WhatsApp number and a week later I get a reply that they are waiting for the sign off from the debt counsellor.