infinitygroup online shop
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bought a wind turbine fro from this company. They have no address or TEL number you can contact them. After the 45 work days expired, I tried to contact them on e mail and wattsapp. Got no reply. Threatened them with legal action then got an excuse that it's on hold at customs. This is for an item advertised as stock clearance ???. Then heard nothing further. I requested a refund no response. After 80 days I get a FedEx tracking number but delivery to complete other address. Again contacted them, no response. Waited another 10 days and sent again a e mail and wattsapp that I am taking legal action. 2 days later received tracking no for courier guy. Then out of the blue received sms from courier guy parcel is on the way. Parcel arrived after 109 days. So if you prepared to wait 4 months without any valid reason or means to physically contact them use them. But don't rely on any time schedule and be prepared to get very frustrated. In my 60 years this is one of the worst companies wrt communication.
1 reviews | Active since Jan 2020
Bought a wind turbine fro from this company. They have no address or TEL number you can contact them. After the 45 work days expired, I tried to contact them on e mail and wattsapp. Got no reply. Threatened them with legal action then got an excuse that it's on hold at customs. This is for an item advertised as stock clearance ???. Then heard nothing further. I requested a refund no response. After 80 days I get a FedEx tracking number but delivery to complete other address. Again contacted them, no response. Waited another 10 days and sent again a e mail and wattsapp that I am taking legal action. 2 days later received tracking no for courier guy. Then out of the blue received sms from courier guy parcel is on the way. Parcel arrived after 109 days. So if you prepared to wait 4 months without any valid reason or means to physically contact them use them. But don't rely on any time schedule and be prepared to get very frustrated. In my 60 years this is one of the worst companies wrt communication.
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