Frustrated and Confused Customer

I don't know what's going on, I can't log in, in Cipc because my company Customer Code is registered by someone from Infodocs, so when I try to reset my password, it sends OTP to Infodocs member contact number and email that I know nothing about...I am so frustrated and lost...Infodocs messed with me, haven't subscribed as yet, wanted to, but at this point I am not so sure shame....