Information Regulator - Disappointment

Despite reaching out in good faith, my experience with Mr. Linda Bobby-Jones Mhlongo of the Information Regulator has been deeply disappointing. His handling of my complaints was marked by a dismissive tone and a condescending approach, showing little regard for the seriousness of the issues raised or the impact on my family. Rather than seeking ways to uphold and enforce the law as mandated by the Regulator’s role, Mr. Mhlongo appeared more focused on finding reasons to close the matter prematurely. This kind of indifference reinforces the growing public perception that certain government institutions function more as symbolic structures than as bodies committed to justice. It is difficult to place trust in systems that prioritize administrative closure over accountability and public protection.