Trying to get response

I requested a copy of my IRP5 from infoslips for 2013 via their webpage. Duwaine responded that he had sent it to my work address which has since blocked receipt of the attachment. I then asked Duwane to please send it to my personal email; three times, with no response. <br> <br> I need the info to complete my 2013 tax return, and now I'm having to wait on this company/individual with absolutely zero feedback.