Worst experience on our weddi g night an breakfast

Worst experience on our wedding night.Locked our room and leave us with no key. Our key was in the room why lock it.The next morning you as management want to say wedont have the key.This was in front of our family at breakfast and all guest will co firm as managment says our post is faulse.i do have proof of payment photos that westayed there with family that will gladly give statements .