IS
Ingaadi Spa & Events Venue
Claimed Business
IS
Ingaadi Spa & Events Venue
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Ingaadi Spa & Events Venue
Ingaadi Spa & Events Venue has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Ingaadi Spa & Events Venue across 10 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceML
Mumsy L
1 reviews | Active since Jan 2020
17 Mar 2026, 07:23
The best
I had a truly lovely stay at the lodge, and the level of professionalism displayed by the staff was exceptional throughout my visit. From the moment I arrived, I was warmly welcomed and made to feel comfortable, with every detail handled efficiently and with genuine care. The team was attentive, courteous, and always willing to go the extra mile to ensure that my needs were met. The facilities were well-maintained, clean, and thoughtfully arranged, creating a relaxing and enjoyable atmosphere. Overall, my experience was seamless and memorable, and I would highly recommend the lodge to anyone seeking a peaceful stay combined with outstanding professional service.
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Mumsy L
1 reviews | Active since Jan 2020
17 Mar 2026, 07:23
The best
I had a truly lovely stay at the lodge, and the level of professionalism displayed by the staff was exceptional throughout my visit. From the moment I arrived, I was warmly welcomed and made to feel comfortable, with every detail handled efficiently and with genuine care. The team was attentive, courteous, and always willing to go the extra mile to ensure that my needs were met. The facilities were well-maintained, clean, and thoughtfully arranged, creating a relaxing and enjoyable atmosphere. Overall, my experience was seamless and memorable, and I would highly recommend the lodge to anyone seeking a peaceful stay combined with outstanding professional service.
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Thakhani R
1 reviews | Active since Jan 2020
3 Apr 2024, 09:21
Cosy location and best spa services
The place is a bit far from town but it is worth it. There is so much professionalism and the scenery makes up for everything. The place is so beautiful and the ladies are super friendly. I had a relaxing time when i was there. I was just so tired and stiff their magic hands sent me straight to sleep but i am telling you i would definetly go back again. I also booked for the night and my room was so cosy. I loved the space. The bathroom was huge and so lovely.
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Thakhani R
1 reviews | Active since Jan 2020
3 Apr 2024, 09:21
Cosy location and best spa services
The place is a bit far from town but it is worth it. There is so much professionalism and the scenery makes up for everything. The place is so beautiful and the ladies are super friendly. I had a relaxing time when i was there. I was just so tired and stiff their magic hands sent me straight to sleep but i am telling you i would definetly go back again. I also booked for the night and my room was so cosy. I loved the space. The bathroom was huge and so lovely.
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Christo L
1 reviews | Active since Jan 2020
7 Mar 2023, 16:03
Worst experience on our weddi g night an breakfast
Worst experience on our wedding night.Locked our room and leave us with no key. Our key was in the room why lock it.The next morning you as management want to say wedont have the key.This was in front of our family at breakfast and all guest will co firm as managment says our post is faulse.i do have proof of payment photos that westayed there with family that will gladly give statements .
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Christo L
1 reviews | Active since Jan 2020
7 Mar 2023, 16:03
Worst experience on our weddi g night an breakfast
Worst experience on our wedding night.Locked our room and leave us with no key. Our key was in the room why lock it.The next morning you as management want to say wedont have the key.This was in front of our family at breakfast and all guest will co firm as managment says our post is faulse.i do have proof of payment photos that westayed there with family that will gladly give statements .
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Replies (0)TR
Theresa R
1 reviews | Active since Jan 2020
7 Mar 2023, 06:57
Wedding Nightmare @ Ingaadi Spa
We got married on Saturday 4 March @ a Venue next to Ingaadi Spa, chose Ingaadi Spa for our Honeymoon night and place where i got ready . Had a magical day but the night soon turned in to a Nightmare @ Ingaadi Spa got back from our wedding and was locked out of our Honeymoon sweet . We left the door open because we could not find the key in the rush the afternoon. The cleaning lady came and locked with spare key . 11pm we sat out side and no one could find a key , owner came around 12pm by this time I am in tears and very tired. No apology just rudely telling me we should not have left it open . Finally could rest the next Morning @ breakfast in front of Guest and my Family Party of 14 came and took my husband on in front of everyone laughing and insulting my husband telling us you have both keys we never said we don't have both guys POINT you locked us out and did not let us know or left key with Security. I would not recommend Ingaadi Spa to anyone
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Theresa R
1 reviews | Active since Jan 2020
7 Mar 2023, 06:57
Wedding Nightmare @ Ingaadi Spa
We got married on Saturday 4 March @ a Venue next to Ingaadi Spa, chose Ingaadi Spa for our Honeymoon night and place where i got ready . Had a magical day but the night soon turned in to a Nightmare @ Ingaadi Spa got back from our wedding and was locked out of our Honeymoon sweet . We left the door open because we could not find the key in the rush the afternoon. The cleaning lady came and locked with spare key . 11pm we sat out side and no one could find a key , owner came around 12pm by this time I am in tears and very tired. No apology just rudely telling me we should not have left it open . Finally could rest the next Morning @ breakfast in front of Guest and my Family Party of 14 came and took my husband on in front of everyone laughing and insulting my husband telling us you have both keys we never said we don't have both guys POINT you locked us out and did not let us know or left key with Security. I would not recommend Ingaadi Spa to anyone
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Replies (0)RR
Rhandzu R
1 reviews | Active since Jan 2020
22 Nov 2020, 07:44
Ingaadi spa day a bit of a disappointment
I had a full day spa appointment with my friend for her 31st birthday yesterday. Venue is beautiful and easy to find although they could do with leveling their gravel roads. The hostess at the restaurant was sweet but looked overwhelmed having to welcome everyone and get them covid screened at the same time as having to tell them the menu/itenary for the day. She tried but one was left wondering whether it was a buffet or what was the procedure as she doesnt explain anything as she gets you seated. I was disappointed that they offer nothing for any special event like a birthday for a client, not even a mini song during lunch,a cupcake with candle or even a glass of champagne to make the day extra special with them. Their breakfast was divine so compliments to the chef but the insistence of giving each client only a slice of bread is inhumane and Muzi was completely rude when i requested another slice. He is absolutely not a peoples person and should not work at the forefront with people because he is so rude and lacks ubuntu even in simple instances of offering a glass of free juice to our driver who came to pick us up after a full day there. We absolutely bought and drank champagne the whole day and did not even touch their complimentary juice and he was rude about us offering the driver just one glass while he waited for us to finish off our reviews. He was also arrogant about us promising to review him and acted like that will have no consequence to him that I wonder if they even bother to read our reviews or what.That would be bad business practice if you want to stay afloat. Nhlanhla and Precious were perfect massage the******s and cant fault them on anything I give them 20/10. They are friendly and well skilled. Trying not to compare but Mamgwanani is a way better option to celebrate an event than Ingaadi. Ingaadi is highly impersonal and lacks that human factor. The alcohol selection is also a bore.they should allow us to bring our own if they wont expand their selection. Overall it was a relaxing day
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Rhandzu R
1 reviews | Active since Jan 2020
22 Nov 2020, 07:44
Ingaadi spa day a bit of a disappointment
I had a full day spa appointment with my friend for her 31st birthday yesterday. Venue is beautiful and easy to find although they could do with leveling their gravel roads. The hostess at the restaurant was sweet but looked overwhelmed having to welcome everyone and get them covid screened at the same time as having to tell them the menu/itenary for the day. She tried but one was left wondering whether it was a buffet or what was the procedure as she doesnt explain anything as she gets you seated. I was disappointed that they offer nothing for any special event like a birthday for a client, not even a mini song during lunch,a cupcake with candle or even a glass of champagne to make the day extra special with them. Their breakfast was divine so compliments to the chef but the insistence of giving each client only a slice of bread is inhumane and Muzi was completely rude when i requested another slice. He is absolutely not a peoples person and should not work at the forefront with people because he is so rude and lacks ubuntu even in simple instances of offering a glass of free juice to our driver who came to pick us up after a full day there. We absolutely bought and drank champagne the whole day and did not even touch their complimentary juice and he was rude about us offering the driver just one glass while he waited for us to finish off our reviews. He was also arrogant about us promising to review him and acted like that will have no consequence to him that I wonder if they even bother to read our reviews or what.That would be bad business practice if you want to stay afloat. Nhlanhla and Precious were perfect massage the******s and cant fault them on anything I give them 20/10. They are friendly and well skilled. Trying not to compare but Mamgwanani is a way better option to celebrate an event than Ingaadi. Ingaadi is highly impersonal and lacks that human factor. The alcohol selection is also a bore.they should allow us to bring our own if they wont expand their selection. Overall it was a relaxing day
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Replies (0)ZP
Zelia P
1 reviews | Active since Jan 2020
29 May 2018, 05:52
Girls night out prize experience
Just wanted to thank Ingaadi for a lovely day with my girlfriends. They issued a prize to me from the Nu Metro girls night out at Parkview. From the moment we arrived They made our experience worth the while. I would recommend their professional institution to anyone. I arranged on arrival to change a treatment and they did it with a smile. We cannot thank you enough.
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Zelia P
1 reviews | Active since Jan 2020
29 May 2018, 05:52
Girls night out prize experience
Just wanted to thank Ingaadi for a lovely day with my girlfriends. They issued a prize to me from the Nu Metro girls night out at Parkview. From the moment we arrived They made our experience worth the while. I would recommend their professional institution to anyone. I arranged on arrival to change a treatment and they did it with a smile. We cannot thank you enough.
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Replies (0)CB
Charlene B
1 reviews | Active since Jan 2020
7 Dec 2017, 09:58
Terrible experience with Ingaadi
Reservations - Brenda was very helpful in the beginning but after payment was made and received on her side I had to wait 2 weeks for a response and eventually ended up calling a day before our booking to get further information Arrival - The security guard at the gate directed us where to drive thereafter we ended up wondering around the paths towards the water as we were not sure where to go and check in. Eventually a gentleman approached us and explained we needed to be seated inside the restaurant. It was very much unorganized. Treatments - The first treatment went smoothly and was quite pleasant thereafter we had the foot massage and exfoliation but we had to wait quite a while before our the******s arrived with their water even though we were seated first. The other big group of guests arrived shortly after and we heard one of the ladies complaining about having to wait outside seated on the cement. Their the******s arrived one by one with their water and ours only arrived after that, They can definitely be more prepared. Beverages - Lebogang explained that we will have a short break in between our treatments to allow them time to prepare for the very last back treatment and that she will come get us at the restaurant where we can have drinks in the meantime. We ordered 2 drinks, one Miller and one Savannah light. The Savannah light which I ordered was perfectly fine however the Millers cap was rusty,the label moldy underneath and upon checking the expiry date noticed that the drink expired in 2016. The waiter/barman brought us another one and asked to check whether it was fine or not even though it was already opened and the expiry date was rubbed off, We explained that we would share the Savannah. The last treatment - Lebogang came to fetch us and we proceeded to the very last treatment which was the back massage, The treatment room where we had this treatment could definitely use some improvement. The other thing that I really do not want to mention but I feel is very necessary is that even though Lebogang is extremely friendly and nice she had a bit of an unpleasant smell to her which I experienced with the back massage as she was very close to me. The Honeymoon suite - Joseph took us to our room and showed us around, He was very helpful and friendly as well. The first impression of the suite was very nice, It was beautifully decorated however even though I know it is a thatch roof I would definitely recommend getting a mosquito net perhaps to cover the canopy bed as we found bugs in the bed as well as spider webs everywhere in the room, In the corner of the canopy bed right at the top was a thick spider web that does not accumulate over night as well as behind the mirror and numerous other places in the room. We also had two power outages during our stay in the room (Due to the bad weather I would assume) Dinner - Dinner was absolutely amazing and I would like to extend my compliments to Chef Vincent! From the starter straight through to the dessert, The background music compliments the food beautifully. Our dinner was most definitely the highlight of our stay. Departure - Breakfast the morning of the departure was also truly amazing. We proceeded to check out and Princess assisted us. I had to pay an outstanding bill of +- R 148 which I'm assuming would have been for the beverages that we drank, However they still charged us for the Miller that was rusty and expired. Just before we left I explained to Princess that we never received our complimentary soy massage candle and she claims that it is not included in the anniversary package however that is not what the standard packages brochure that Brenda sent me reflects (Attached) There were also no rose petals in the room.
Helpful (0)
|Replies (0)CB
Charlene B
1 reviews | Active since Jan 2020
7 Dec 2017, 09:58
Terrible experience with Ingaadi
Reservations - Brenda was very helpful in the beginning but after payment was made and received on her side I had to wait 2 weeks for a response and eventually ended up calling a day before our booking to get further information Arrival - The security guard at the gate directed us where to drive thereafter we ended up wondering around the paths towards the water as we were not sure where to go and check in. Eventually a gentleman approached us and explained we needed to be seated inside the restaurant. It was very much unorganized. Treatments - The first treatment went smoothly and was quite pleasant thereafter we had the foot massage and exfoliation but we had to wait quite a while before our the******s arrived with their water even though we were seated first. The other big group of guests arrived shortly after and we heard one of the ladies complaining about having to wait outside seated on the cement. Their the******s arrived one by one with their water and ours only arrived after that, They can definitely be more prepared. Beverages - Lebogang explained that we will have a short break in between our treatments to allow them time to prepare for the very last back treatment and that she will come get us at the restaurant where we can have drinks in the meantime. We ordered 2 drinks, one Miller and one Savannah light. The Savannah light which I ordered was perfectly fine however the Millers cap was rusty,the label moldy underneath and upon checking the expiry date noticed that the drink expired in 2016. The waiter/barman brought us another one and asked to check whether it was fine or not even though it was already opened and the expiry date was rubbed off, We explained that we would share the Savannah. The last treatment - Lebogang came to fetch us and we proceeded to the very last treatment which was the back massage, The treatment room where we had this treatment could definitely use some improvement. The other thing that I really do not want to mention but I feel is very necessary is that even though Lebogang is extremely friendly and nice she had a bit of an unpleasant smell to her which I experienced with the back massage as she was very close to me. The Honeymoon suite - Joseph took us to our room and showed us around, He was very helpful and friendly as well. The first impression of the suite was very nice, It was beautifully decorated however even though I know it is a thatch roof I would definitely recommend getting a mosquito net perhaps to cover the canopy bed as we found bugs in the bed as well as spider webs everywhere in the room, In the corner of the canopy bed right at the top was a thick spider web that does not accumulate over night as well as behind the mirror and numerous other places in the room. We also had two power outages during our stay in the room (Due to the bad weather I would assume) Dinner - Dinner was absolutely amazing and I would like to extend my compliments to Chef Vincent! From the starter straight through to the dessert, The background music compliments the food beautifully. Our dinner was most definitely the highlight of our stay. Departure - Breakfast the morning of the departure was also truly amazing. We proceeded to check out and Princess assisted us. I had to pay an outstanding bill of +- R 148 which I'm assuming would have been for the beverages that we drank, However they still charged us for the Miller that was rusty and expired. Just before we left I explained to Princess that we never received our complimentary soy massage candle and she claims that it is not included in the anniversary package however that is not what the standard packages brochure that Brenda sent me reflects (Attached) There were also no rose petals in the room.
0
Replies (0)