I spoke to a rude In...

I spoke to a rude Indian lady whom I tried to explain that I appear under their company for debt review of which I know nothing about them as we had never made any contact before I am surprised that one of their debt counsellors named Mr Darran Manikam he is the one who put me under his clientele list so now I tried calling the company also his phone but getting excuses to an extent of saying I must pay up R2500 to get a clearance certificate but how so if I never signed up to them