Zero Customer Support

Item: INN8
Rating: 1
Author: Darren B

I requested my username and password to be reset via their email custoner support channel. A week later my request has not been actioned and informed by a call center agent " my request has been resolved. I rep**** informing the agent it has not been resolved to which I have not received a response, pathetic customer support. INN8 why don't you have an automated process to reset usernames snd passwords

Helpful (0)

Replies (3)

INN8's replyOfficial

28 Apr 2026, 12:47

Dear Darren,

Thank you for bringing this matter to our attention. We are sorry to hear that your experience was not satisfactory and caused you frustration.

Please note that our Complaints Resolution Team will investigate your complaint and provide you with feedback as soon as possible.

Kind regards,
INN8 Compliments & Complaints

Best regards,

INN8's reply28 Apr 2026, 12:47

Official

Best regards,

Darren B's updateReviewer Update

02 May 2026, 04:38

Hi
I've still not had any assistance, thi is ridiculous over 3 weeks to reset my password.

Darren B's update02 May 2026, 04:38

Reviewer Update

Hi
I've still not had any assistance, thi is ridiculous over 3 weeks to reset my password.

INN8's replyOfficial

04 May 2026, 13:15

Dear Darren,

Trust you are well.

Our consultant is currently attending to matter and will be in communication shortly.

Kind regards,
INN8 Compliments & Complaints

Best regards,

INN8's reply04 May 2026, 13:15

Official

Dear Darren,

Trust you are well.

Our consultant is currently attending to matter and will be in communication shortly.

Kind regards,
INN8 Compliments & Complaints

Best regards,

INN8

Zero Customer Support

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