INNOVATION WEALTH
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
INNOVATION WEALTH has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked INNOVATION WEALTH across 1 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am very unhappy with the service I received. I asked Nelia to cancel my VUM policy, but up until today I have not received any confirmation that the policy has been cancelled. I have also tried contacting her for the past two days by email and other means, but I received no response. Yesterday the debit order still went off my bank account, and because of this I now have to pay unnecessary bank charges. This could have been avoided if the cancellation request was handled properly and confirmed. I took out the policy through Nelia, with VUM as the underwriters, and expected proper communication and service. Unfortunately, I received no feedback, no update, and no assistance. I would appreciate urgent confirmation that my policy has been cancelled and an explanation for the lack of communication.
1 reviews | Active since Jan 2020
I am very unhappy with the service I received. I asked Nelia to cancel my VUM policy, but up until today I have not received any confirmation that the policy has been cancelled. I have also tried contacting her for the past two days by email and other means, but I received no response. Yesterday the debit order still went off my bank account, and because of this I now have to pay unnecessary bank charges. This could have been avoided if the cancellation request was handled properly and confirmed. I took out the policy through Nelia, with VUM as the underwriters, and expected proper communication and service. Unfortunately, I received no feedback, no update, and no assistance. I would appreciate urgent confirmation that my policy has been cancelled and an explanation for the lack of communication.
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