1 reviews | Active since Member
I live in a relatively new house in an estate that was developed by Innovia. I won't say the name of the estate but it is situated in Langeberg Ridge. For over a year now, I have been sitting with a garage roof that leaks like a Land Rover's oil tank every time it rains. This rainwater carries mineral deposits with it that landed on mine and my wife's vehicles and permanently damaged the paint on both vehicles. The total amount of damage caused to our vehicles by this leaking roof is well over R30K. It was so bad that I decided to sell and replace both vehicles instead which caused me to lose even more money in the process. Despite reporting this issue continuously for over a year, NOTHING has been done to fix the problem and recently my wife's NEW vehicle got damaged once again because of unexpected rain. So now I am paying for a double garage that I cant use, not even for storage. Perhaps I should seal up the garage door then I can turn it into my own personal water park every time it rains.
We have now paid to have a certified contractor come and take a look and, guess what....The roof is not built up to standard, not even close. If you saw the contractors face when he saw what Innovia did you will understand the absolute mess that they have made of this roof. I have been in contact with Innovia to claim damages and have the roof fixed but of course all they do is stall stall stall hoping that I will give up and pay for the damage myself. Oh, and what's more I know of at least 10 other units in the complex that have the same issue(and much much more) that has already caused significant loss to the owners of those units, so it is not as though Innovia messed up once.
Incompetence is one thing, but intentionally cutting corners to save money, then having that corner cutting damage your customer's personal property, then refusing to even acknowledge that the problem exists and purposefully using stall tactics smells like pure fraud to me.
To anybody who was thinking of buying a unit build by this company, please don't. It will be the worst mistake you ever make.
I sincerely hope that the directors of Innovia read this message and decide to do the right thing...close down the company and join the circus, believe me, it is better for everybody.
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