Terrible Agency

I usually don’t complain about where I live, but Crystal Grove in Burgundy Estate has been one of the worst experiences I’ve had. I’m very disappointed. The landlords need to make some changes. People drive recklessly throughout the day, and kids play in the roads without any security or surveillance cameras. The gate access is unreliable, often not working. The braai area is a mess, used as storage for maintenance items like broken doors and paint tins. We don’t even have 24-hour access to the refuse area, which is disgusting. The solar geysers are frequently out of order. The agent who rented us the property pressured us into taking the unit. I don’t feel like paying to stay here anymore, and my fiancé feels unsafe most of the time. Additionally, we asked the rental company to fix the stove dials, which have faded. My fiancé has burnt herself twice. The kitchen cabinets and doors are half broken, and despite promises to fix them, nothing has been done in the two months since we moved in.