Creating perceptions

<p>I traded my 2014 merc in at the dealership, the owner Deric with the sales rep Ruan had a look at my vehicle to establish a trade in value, i did bring to there attention that the front bumper has a crack and the rear bumper is a replacement as i drove into another vehicle, i did mention that i wanted to have the rear bumper fixed in the future, the impression that was created was that the vehicle will be taken as it is for the trade in for a specific value, Deric said the bumper will have to be repaired and the vehicle will require new tires so he cant offer me more. I agreed to the value and the trade in was processed, on the annotation document of the assessment of the vehicle it was written that the bumper is not in its original state, i asked Ruan if they will take my vehicle as is he said either way the owner will give me the trade in value, this morning Deric phones me to confirm when my bumper will be fixed as he noticed only this morning that it has not been fixed, now it has become my responsibility to have it repaired, i requested my purchase to be cancelled. I want my old vehicle back and i would not recommend this particular branch as the owner will change any agreement's.</p>