WORST COMPANY EVER! DO NOT ORDER!

DO NOT ORDER ANYTHING WITH THEM ONLINE!

I ordered 3 items online on the 20th Nov and literally called them everyday for 2 weeks about my order because there was no tracking information available, all they kept saying was your parcel will be delivered today or tomorrow for two weeks! Being told the same thing over and over until last week I called again and was told my parcel was lost in transit? So now how is that if I was told it was being delivered and is with the couriers? And now I'm waiting on a refund if I call they tell me a form needs to be filled out so that the refund can be processed and I was told this 3 times now? And everyone keeps saying they will fill the form in and it will be processed by the end of day and still I haven't received anything at all.

The service is terrible I've never experienced customer service as bad as this! No communication whatsoever if I could give 0 stars I would.