Thank you for existing :)

I approached the ISPA thinking I would have to prepare for a drawn out war....that did not happen. Charles Reuvers and the team at ISPA made the mediation process so easy, quick and simple. I appreciated their assistance to help escalate my issue, and they helped me and the ISP member come to a reasonable resolution. With that interaction, I still remained happy with ISPs overall service because they kept me involved, updated and included. I am thankful the ISPA exists and their members actively and regularly engage with it. I doubt I would have had a similar experience with another regulatory body.

Thank you, Charles and the ISPA.