2021 discrimination

I had to make a booking for my family and i . after speaking to the manager KAREN BRAN my booking was confirmed all in order. all that was left for her to do was send me an email so i can make payment , after the whole day passes i phone back only to find out that my booking was not made and the suite i want are all taken . some how my booking was magical cancelled as soon as they heard my name and surname . true discrimination