IPDA
1.2|28 reviews
Responds in 16 hours 45 min
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Palesa M
1 reviews | Active since Member
07 Aug 2025, 18:44
Never defaulted payments, IPDA messed up my credit record
I am just frustrated with this company.They never respond to queries. I just discovered that I have arrears with ABSA bank because they have not been distrubuting my funds according to the restructured payment plan. I have an outstanding balance with Capitec bank that was supposed to be paid off long time ago. I have communicated this with Debt councilor which they also dont knw why all this happening. I never defaulted on my payments ever since i started this process.IPDA has been receiving funds accordingly and I even added more throughout the years but today I am sitting with arrears on my credit report from ABSA and CAPITEC. I have requested for investigation into this matter however I am getting no response.No answers from this company. I am just fed up. I want to pay the remaining creditors providers directly at this point. At this point I am just hoping absa will not reposess their vehicle because of this arrears. CApitec was supposed to be closed long time ago but no investigation as to why I still have a outstanding balance.I have been complying and doing my part as per court order. I am frustrated because I have never defaulted instead increased the monthly funds to be added to the original amount that was agreed as per court order. I am going back and forth with credit providers because of IPDA .they are just there to collect money and nothing else concerns this company.They dont deserve even 1 star rating for their reviews.
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Replies (53)IPDA's replyOfficial
08 Aug 2025, 11:28Good day,
Thank you so much for taking my call to discuss the matters raised in your complaint.
As discussed, the iPDA is responsible for the collection and distribution of your debt review payments. The instruction for the collection and distribution is received from your Debt Counselling firm in the form of a payment plan.
This payment plan advises the PDA when to collect the monthly payment and which creditors are to receive payments and the amount to be paid to each creditor.
I have escalated your complaint to your Debt Counselling firm and I have requested that contact be made with you.
Kind Regards
iPDA Customer Service
Thank you so much for taking my call to discuss the matters raised in your complaint.
As discussed, the iPDA is responsible for the collection and distribution of your debt review payments. The instruction for the collection and distribution is received from your Debt Counselling firm in the form of a payment plan.
This payment plan advises the PDA when to collect the monthly payment and which creditors are to receive payments and the amount to be paid to each creditor.
I have escalated your complaint to your Debt Counselling firm and I have requested that contact be made with you.
Kind Regards
iPDA Customer Service
Best regards,
IPDA's reply08 Aug 2025, 11:28
Official
Good day,
Thank you so much for taking my call to discuss the matters raised in your complaint.
As discussed, the iPDA is responsible for the collection and distribution of your debt review payments. The instruction for the collection and distribution is received from your Debt Counselling firm in the form of a payment plan.
This payment plan advises the PDA when to collect the monthly payment and which creditors are to receive payments and the amount to be paid to each creditor.
I have escalated your complaint to your Debt Counselling firm and I have requested that contact be made with you.
Kind Regards
iPDA Customer Service
Thank you so much for taking my call to discuss the matters raised in your complaint.
As discussed, the iPDA is responsible for the collection and distribution of your debt review payments. The instruction for the collection and distribution is received from your Debt Counselling firm in the form of a payment plan.
This payment plan advises the PDA when to collect the monthly payment and which creditors are to receive payments and the amount to be paid to each creditor.
I have escalated your complaint to your Debt Counselling firm and I have requested that contact be made with you.
Kind Regards
iPDA Customer Service
Best regards,