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IPDA
Verified Business
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Performance(last 12 months):
0Trustindex Rating
#2Ranked In Other
16h 45mReply Time
0 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 16 hours 45 min
TrustIndex
0
Ranking
#2
in Other
Avg Reply
16h 45m
NPS Score
0
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 16 hours 45 min
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About IPDA
IPDA has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 16 hours 45 min. Hellopeter has tracked IPDA across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
Palesa M
1 reviews | Active since Jan 2020
7 Aug 2025, 18:44
Never defaulted payments, IPDA messed up my credit record
I am just frustrated with this company.They never respond to queries. I just discovered that I have arrears with ABSA bank because they have not been distrubuting my funds according to the restructured payment plan. I have an outstanding balance with Capitec bank that was supposed to be paid off long time ago. I have communicated this with Debt councilor which they also dont knw why all this happening. I never defaulted on my payments ever since i started this process.IPDA has been receiving funds accordingly and I even added more throughout the years but today I am sitting with arrears on my credit report from ABSA and CAPITEC. I have requested for investigation into this matter however I am getting no response.No answers from this company. I am just fed up. I want to pay the remaining creditors providers directly at this point. At this point I am just hoping absa will not reposess their vehicle because of this arrears. CApitec was supposed to be closed long time ago but no investigation as to why I still have a outstanding balance.I have been complying and doing my part as per court order. I am frustrated because I have never defaulted instead increased the monthly funds to be added to the original amount that was agreed as per court order. I am going back and forth with credit providers because of IPDA .they are just there to collect money and nothing else concerns this company.They dont deserve even 1 star rating for their reviews.
Helpful (0)
|Replies (0)PM
Palesa M
1 reviews | Active since Jan 2020
7 Aug 2025, 18:44
Never defaulted payments, IPDA messed up my credit record
I am just frustrated with this company.They never respond to queries. I just discovered that I have arrears with ABSA bank because they have not been distrubuting my funds according to the restructured payment plan. I have an outstanding balance with Capitec bank that was supposed to be paid off long time ago. I have communicated this with Debt councilor which they also dont knw why all this happening. I never defaulted on my payments ever since i started this process.IPDA has been receiving funds accordingly and I even added more throughout the years but today I am sitting with arrears on my credit report from ABSA and CAPITEC. I have requested for investigation into this matter however I am getting no response.No answers from this company. I am just fed up. I want to pay the remaining creditors providers directly at this point. At this point I am just hoping absa will not reposess their vehicle because of this arrears. CApitec was supposed to be closed long time ago but no investigation as to why I still have a outstanding balance.I have been complying and doing my part as per court order. I am frustrated because I have never defaulted instead increased the monthly funds to be added to the original amount that was agreed as per court order. I am going back and forth with credit providers because of IPDA .they are just there to collect money and nothing else concerns this company.They dont deserve even 1 star rating for their reviews.
0
Replies (0)NM
Nomfundo M
1 reviews | Active since Jan 2020
23 Apr 2025, 15:07
Unpaid refund
I have received terrible service. I am due a refund, my debt consellor has communicated with IPDA till now we are not winning with IPDA. No response to my numerous emails and their phone doesn't go through.
Helpful (0)
|Replies (0)NM
Nomfundo M
1 reviews | Active since Jan 2020
23 Apr 2025, 15:07
Unpaid refund
I have received terrible service. I am due a refund, my debt consellor has communicated with IPDA till now we are not winning with IPDA. No response to my numerous emails and their phone doesn't go through.
0
Replies (0)CJ
Chantelle J
1 reviews | Active since Jan 2020
14 Apr 2025, 06:56
Frustrated and ******!
11/04/2025 I contacted IPDA for some clarity seeing as I pay my debt review monthly into their account and they have to distribute my funds, the first two times I was patched through to Nadia/Natasha who kept dropping my call, finally another lady took my call and she was just as unhelpful (didn't get her name poor thing had flu). Basically the past two months my funds were not distributed accordingly, my debt counsellor's phones have been disconnected and I wanted to know why. The lady blatantly told me there is nothing they can do I will need to contact NCR for assistance. So I am asking why on earth do I have a debt counsellor and pay into IPDA's account but have to get assistance from the NCR? What is the purpose then?? Feels like I'm being ****** here. I don't want to get blacklisted after I worked my butt off to settle my accounts.
Helpful (0)
|Replies (0)CJ
Chantelle J
1 reviews | Active since Jan 2020
14 Apr 2025, 06:56
Frustrated and ******!
11/04/2025 I contacted IPDA for some clarity seeing as I pay my debt review monthly into their account and they have to distribute my funds, the first two times I was patched through to Nadia/Natasha who kept dropping my call, finally another lady took my call and she was just as unhelpful (didn't get her name poor thing had flu). Basically the past two months my funds were not distributed accordingly, my debt counsellor's phones have been disconnected and I wanted to know why. The lady blatantly told me there is nothing they can do I will need to contact NCR for assistance. So I am asking why on earth do I have a debt counsellor and pay into IPDA's account but have to get assistance from the NCR? What is the purpose then?? Feels like I'm being ****** here. I don't want to get blacklisted after I worked my butt off to settle my accounts.
0
Replies (0)MS
BP
Bennet P
1 reviews | Active since Jan 2020
12 Sept 2024, 13:37
What an exceptional experience today with Nemarie..you're the best and certainly one of a kind..
I had an exceptional experience today with Nemarie, what a friendly and welcoming personality with great service that exceeded my expectations..thank you for turning an awful day into such an amazing one...you're the best and certainly one of a kind..thank you..!!
Helpful (0)
|Replies (0)BP
Bennet P
1 reviews | Active since Jan 2020
12 Sept 2024, 13:37
What an exceptional experience today with Nemarie..you're the best and certainly one of a kind..
I had an exceptional experience today with Nemarie, what a friendly and welcoming personality with great service that exceeded my expectations..thank you for turning an awful day into such an amazing one...you're the best and certainly one of a kind..thank you..!!
0
Replies (0)WT
Warren T
1 reviews | Active since Jan 2020
17 Jul 2024, 13:32
Superior? To who?
iPDA says on their website they deliver superior collections, distributions and reporting capabilities. They might be quick in collecting your money, but leaves a lot to be desired when it comes to distributing and reporting. I had to wait for more than 2 weeks for unpaid money to be distributed, and had to continuously follow up for an updated statement. Superior distribution and reporting, i don't think so.
Helpful (0)
|Replies (0)WT
Warren T
1 reviews | Active since Jan 2020
17 Jul 2024, 13:32
Superior? To who?
iPDA says on their website they deliver superior collections, distributions and reporting capabilities. They might be quick in collecting your money, but leaves a lot to be desired when it comes to distributing and reporting. I had to wait for more than 2 weeks for unpaid money to be distributed, and had to continuously follow up for an updated statement. Superior distribution and reporting, i don't think so.
0
Replies (0)JI
Jeanne I
1 reviews | Active since Jan 2020
21 Jun 2024, 13:37
Double payment refund
I made a double payment in error. I was refunded some of my money not all I pay R6000 a month got R4500 back still awaiting african bank R790 but people are so stupid they don't understand I still short my refund. How angry I am dealing with people who work with money but can't calculate.
Helpful (0)
|Replies (0)JI
Jeanne I
1 reviews | Active since Jan 2020
21 Jun 2024, 13:37
Double payment refund
I made a double payment in error. I was refunded some of my money not all I pay R6000 a month got R4500 back still awaiting african bank R790 but people are so stupid they don't understand I still short my refund. How angry I am dealing with people who work with money but can't calculate.
0
Replies (0)TS
Tshepo S
1 reviews | Active since Jan 2020
24 May 2024, 09:23
Ipda and debtsafe lost my money
Well debtsafe and Ipda are good at taking money from your account but bad at paying creditors or updating client information. Here is why I say so: in April my account was debited as usual, all creditors were paid as usual, however one of the creditors received less money than what ipda says they paid. That is they received R457.21 but ipda statement says they paid the said creditor R891.21. I called debtsafe last week 08 May 2024 for clarity, they since promised to call me back till today. .it seems that my money is lost somewhere between ipda and the creditor and no one from debtsafe is unable to tell me where my money is.
Helpful (0)
|Replies (0)TS
Tshepo S
1 reviews | Active since Jan 2020
24 May 2024, 09:23
Ipda and debtsafe lost my money
Well debtsafe and Ipda are good at taking money from your account but bad at paying creditors or updating client information. Here is why I say so: in April my account was debited as usual, all creditors were paid as usual, however one of the creditors received less money than what ipda says they paid. That is they received R457.21 but ipda statement says they paid the said creditor R891.21. I called debtsafe last week 08 May 2024 for clarity, they since promised to call me back till today. .it seems that my money is lost somewhere between ipda and the creditor and no one from debtsafe is unable to tell me where my money is.
0
Replies (0)