dont bring your car there if you love it

i brought my car there for a simple spare key

my car's ignition was turned on and off more than 10 times, at some point left on for 10 minutes turned off again, at some point left on for more than 20 minutes. There was one time it was left on for about 52 minutes. I don't know the reason for this, I don't know whether the ignition only was on or the engine was running for this entire time.

2. This one hurt me deeply, I don't feel like myself and my property was given the respect I feel I deserve. For some reason the key cutting had to be done "outside the dealership" as a result my car was driven for a total of 19,5 kms by someone i do not know. This is done WITHOUT MY KNOWLEDGE AND CONSENT. I was made aware of this by my cartrack app that the car is now travelling no one called to inform me or ask for consent and it is in this period where the ignition was left on for more than 50 minutes.

3. Lastly, the car finally returned when I was already at the dealership around 16:30. The gentleman who drove my car from the service bay to the back, I don't know who he is but he revved the car so harshly. I have never heard my car make such a loud sound.