Ipsos no answer to your questions

I am a pensioner partaking in their research program, at my own data cost, to supplement my sassa income. Qualified for a Woolworths voucher and discovered that it is reduced from R100 to R50 and can only be redeemed online. 10 phone calls later and 2 emails, and no answer as to why this is so. Will not recommend anyone to partake in their research. Quick with their questions but can't answer your simple questions.