1 reviews | Active since Member
Worst experience ever. Our kids had to work with this company as they attended a rugby academy and this was the recommended accommodation. Being from the Wesrern Cape, we had to go with this. On arrival, the agent was late and in a hurry, so we had to sign the agreement on the bonnet of her car. No inspection as she was so busy....she recommended that we do not stress about nails in the walls and just use it to hang something over. The boys were not worried about this, as decorations was not a priority. On leaving she mentioned we must remember.to get a gas bottle for the stove, go to a place in Pretoria to sort out the electricity connection etc. This after she knew beforehand that we had to fly back early to next morning, and assured us everything is in order just to move in. We also mentioned beforehand that they are part of the academy which is only for 8 months so will be renting for 8 months.....NO PROBLEM, JUST GIVE US 2.MONTHS NOTICE, was her reply. Needless to say, having signed the agreement in a hurry (she was SOOOO BUSY) we were in for a big surprise. When we gave 3 MONTHS notice, we got an invoice for cancelation that was due immediately. Included in this fee was a R1500 (×4 months) for the agent (which we never saw ever again, and apparently left the co,) A R500 (x4 months) marketing fee to look for new tenants and a.huge admin fee. On my reply that we gave 3 MONTHS notice so we gave them plenty of time, they had the doors locked the next day and the boys couldn't get in.....I was in SHOCK. Then, when it came to check out time, they recommended a cleaning service, which we used, and had a deep clean done. However on paying back the deposit they deducted a whole lot of things, including the nails that has been there....and also normal wear and tear like the cleaning of groot in-between tiles ETC ETC. I CAN GO ON AND ON. They are shocking. please stay away!!!
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