Patio roof nightmare

Did not have a good experience with them. Contracted them to move a shade net and erect a steel patio roof. Paid R16 000 deposit. They moved the shade net but the brackets have already come loose. They only erected the basic frame of the patio roof on 10 January 2019 and still have not returned to complete the job. Never delivered the Chromodek sheets. After 12 days of excuses and false promises from the owner, Marko, I now have to get someone else to complete and redo much of the work.