Stoken property

I had a great experience at Isango Gate Boutique Hotel when I stayed for business in October 2020, until my My personal property was stolen from the hotel's storage. Staff failed to follow my request of taking my bag to my room, which I had left at the bar while Walter helped me with drinks. Staff gave me a run around when I traced what had happened, until Walter the GM informed me weeks later that my property was removed from reception to lost and found, from there to a 'meeting room' and from there it disappeared. To date senior management are dragging their feet in putting this stolen patron property matter to rest. What a shame. I do not think they care.