Ismrt! Is a skam

I have never been billed this highly for electricity since moving into Fynbos estate in cape town. At my previous place I payed R500 per month now I'm pay R200 almost daily. This is a complete ****. If you call them the keep forwarding your call to different people. They are draining us all in this complex. Some people don't even get billed but they have electricity. I've been paying R2 per sms that they send to remind me to top up that I didn't even know about they change EFT fees when you top up aswell