Disappointed

My husband had dropped of my bakkie for service ND797798. He had just used his Hugo boss perfume before leaving the van there. I am aware that we should remove all personal belongings from the van before we leave however we have never had any issues before. When he picked the van up he picked the Kids for church that's when he noticed the perfume wasn't there. It was a new bottle which I paid R1800 for. I did call the service department and spoke to the manager who told me he wil call me back. He got the staff to call me and said there is nothing he can do. I am sure video footages are there why did he not investigate the matter. It is unprofessional and a crime that happen under his watch and he refused to even be sympathetic. I had purchased another perfume for my husband but I don't want a repeat of ***** to clients to continue. I also emailed the manager of isuzu and received no reply on Claire.forster@keygroup.co.za