ITEC Welkom - Bad service

<p>In September 2015 our organization changed from Telkom to Itec.  Befor be changed to ITEC our Telkom monthly account was an average of R1968-50 ( amount  from 1-4-2015 - 31-08-2015 was R12 059-71 we pay for telecommunication to Telkom) From 31 September 2015 up to 31 March 2016 our expenditure on telecommunication were R33756-75 after we changed to ITEC.  From 18 January 2016 up to date it is impossible for us to send or receive faxes.  We can receive a fax2email.  With numerious complaints it still do not work.  Canon tested the fax/copier, they tested the copier/fax machine at another business in town and machine received and sent faxes.  Canon and Telkom tested the line and came to the conclusion that the fault is with ITEC.  We received an account from Telkom of R3178-45 for August 2016, we made an inquiry at ITEC, but up to date, after many phone calls and messages left for Johathan Scorgie at ITEC Welkom no one respond to the messages we left.  From 01-04-2016 up to date our telephone expenditure are R25623-64 and we are a non-profit organization (well fare organization).  Contact details of ITEC Welkom ********** 955  Mobile: ********** 240  Sales director - Jonathan Scorgie</p>