1 reviews | Active since Member
I live in Pietermaritzburg in KZN. On Monday 1 April I went to The Cascades Centre in Pitermaritzburg to sort out my 2 cellphones. I ended up buying 2 new sim cards. As I wanted to keep both original numbers I had to do a sim swap. I started off by trying to do it myself. But I was battling to do it. So I decided to go and look for a store that might be able to help me. I walked past the Itech store and decided to go in there to ask for help. A very friendly saleswoman, Marcia Brink, was working there that day. I explained my problem to her and asked her if she could help me. Without hestitation she said yes. She then proceeded to do the sim swap for both phones. She even phoned her sister who works at Vodacom to ask her if she could help to speed up the process.We were both complete strangers to each other when I walked into the Itech store. Not to buy anything or even to browse around but to ask for help with my cellphones. And Marcia went out of her way to help me. Seeing how helpful and friendly she is towards a complete stranger who was not even a customer I can only imagine how friendly, helpful and great service she would give a customer. With such great service and friendliness I would gladly recommend Istore to everybody and become a regular customer myself. Thank you for you great help and service, Marcia Brink. It was greatly appreciated and will never be forgotten. You a great ambassador for The Itech store.