DISAPPOINTED

Been at the center since 10:30 no one was there to assist and show which queue to join only to be stuck in the wrong queue for 3 full hours then the lady in reception at least took her time to tell me which queue to join next time, it's now 14:03 still in another queue just to get medication since I have high blood pressure. This is not fair at all, no one should be in the clinic for this long.