iWorld Ballito - Cellphone BUY deal changes THREE times in 1HR!

We went into Ballito Junction Mall and saw that iWorld buys old cellphones [massive board they have up in store to promote it] and we just received our new phones the day before..

So we went into the store and there were two youngish guys there [a black gentleman and an indian gentleman] and we had the phones on us, so we pulled them out, showed the black gentleman the devices and he made an offer on the spot for R2000, but apprently, as he kept telling the other guy, 'didn't have enough on his card' [whatever card he was talking about]. He asked if we could come back - We said that we can come back before 7PM [their closing time]. He reminded us to bring in the boxes and charging cables.

She we leave, have our meetings [own our own business] and schedule it around having to go back as there is an offer for these old phones and I would like to get it out of the way. Why go though them - well I didn't want to go the online sales route with two old phones.

So I walk in with the devices after 5:20PM and have everything requested, fully expecting the deal, which we were contantly told is what we will get once we come back with the boxes and cables, to go though.

And then the rug pull....

He asks for my number, which I gave him. He then gives me a missed call and then says 'Thank you. I call call you in a couple of days' - I look at him all confused and ask what he means.

NOW the deal changed to I will hold the phones, without any form of paperwork or confirmation of any sort that that MY PROPERTY is now in his posession and that there is some sort of an agreement for a sale, as agreed on earlier infront of another employee and my wife - This is the only reason we returned - a solid offer of R2000 for two Iphones [just bring the boxes and cables]

I told him that I can't just leave my property and walk away waiting for a phone call a couple of days from now - especially not with a 'missed call' as my only proof that he has my devices!

THEN THE DEAL CHANGED AGAIN!

Now he takes photos of the serials and other relevant identifiers of the devices and sends it to someone, without my permission and tells me that he will call me back as he has my number.

At this point in time, the young indian gentleman also just walked away from the discussion, where earlier he was friendly and smiley.

I then took my phones and left, with the black gentleman's attitude shifting from friendly and 'YES! We buy them. R2000 for both' to walking away like he did me a favour and how dare I not just trust a stranger with my property and walk away after the deal has CHANGED THREE TIMES!

That was last week Thursday. No call received. No follow up or even a 'Whoever I sent details to without your permission doesn't want your stupid phones'

I personally feel that he made an offer that he couldn't follow through on and was hoping that I all of a sudden trusted him enough to give him my phones, walk away.

Bad business. Bad representation of iWorld by this person and his tactics. Bad attitude to not even follow up nearly 5 days later. AND LASTLY - Why did the deal change THREE times?? Don't make an offer infront of witnesses and then not follow through. At no time did he say R2000, BUT you'll have to leave them here OR R2000 BUT someone has to OK it first - it was R2000 and bring the boxes and cables, which I did.

If he didn't have the authority to buy them OR make an offer, then why act like you do? Was the intent to take the phones and pay for it out of your own pocket and then flip them for profit? As the deal changed when there were people in the store [I'm assuming management or owner/s] vs. what we were told when it was just the two of the young men there.I can only speculate.

But terrible experience and would not recomment you sell your phones to them, unless you are in the mood for a deal that changes THREE times in just over an hour from a solid offer being made.

That is just my opinion, based on my personal experience of reneged offers, changing peramiters to an previously agreed upon deal, not to mention the time driving to afrom the mall to deal with them.

In my opinion - If you are not willing to chance having the same treatment, then think twice. But ultimately it is up to you.