Exceptional service at Jack Hammers (Hout Bay)

I have been a loyal customer at Jack Hammers Hout Bay for a long time and enjoy the wide range of hardware available at very reasonable prices and especially the great service. The staff are friendly and knowledgeable and although I could easily name quite a few outstanding individuals it would be unfair to the other staff as they are all very good. However, I need to highlight two recent incidents where individuals went beyond their call of duty to assist me with my DIY challenges. The first was 99 (yes, that's what everyone calls him) who came to my house to help sort out an issue I was having with the pressure controller on my well-point pump. And second was when Mark (the manager) also climbed into my car and spent an hour at my house connecting the plumbing for my kitchen sink because I was struggling to get it right. This is exceptional service and in this day and age when everyone is so busy, and it is this commitment to service that deserves applause.