Poor service Jackson Hall

<p>Myself and friends went to Jackson Hall to celebrate my friends 40th birthday. We went upstairs and got ourselves a table. We waited for a waitress to serve us for 45minutes. They just walked passed us. We called and asked for menus which never came. We approached two gentlemen twice to ask what do we need to do to be served here as their waitresses just ignored us.  Eventually someone came of wearing your lime green t-shirt  of which she said she will not beable to serve us as she does not work there but she will ask one of the others to come. So they send Queeny. Queeny came with drinks menu so we asked for the food menu as well. We decide to place our order for both drinks and meals at the same time.  20 minutes later if not longer Queeny came with our drink of which she apologised that there was no glasses for our ****tails and they had to wait.  Our food came afterwards as we ordered different portions. We had to ask for side plates because we sharing from the portion of which side plates also never came and we said she should just forget it. When our drinks were finished we called again to ask for another round. My point we could have spent so much more but the waitresses are extremely slow.  They don’t come around to ask if you need anything else.  When they do come and you have your back turned on them meaning watching the band they just take your glass which still had a drink in from the table without asking and also not asking if they should bring another round. The white gentlemen at back of us had to make a whole seen earlier that evening to get service of which two or three waitresses ran up and down to serve him and his family. I think you really need to look at your staff and either get people who want to serve us or give them proper training.  They lack in being friendly and serving customers. They come across as being incompetent. We would have love to go there on a regular basis as we made the best of our evening after that poor service, but too ashamed to recommend people to go for drinks and snacks there. DJ and band made our evening though. Please please sort your service out for the next bunch of people attending it after such a long time.</p>