Jade Hayden from jADIES JEMS is a ****mer

The owner of this business is a ****mer and a *****. I told her I would be away from the 21st of December 2024 and I would not be available to collect the parcel from the pudo locker and she decided to only send it on the 21st after stating that if all orders were not received by the 21st she would refund to date I have received nothing after informing pudo to send the parcel back to her. I have received nothing but verbal abuse from her and still no refund. She is a disgrace of human and she should be put out of business because I am not the only person she has ****med