James Ralph
Unclaimed Business
|5|1 Reviews (last 12 months)|This business does not respond to reviews
James Ralph
Unclaimed Business
|5
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
5|1 Reviews
Jul '25 - Jun '26
Frequently Asked Questions About James Ralph
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Jonathan E
1 reviews | Active since Jan 2020
6 Sept 2025, 17:03
James Ralph Casio Centre
On the 28th July 2025, I took a second hand Casio MTG B1000 that I had bought through to their offices, as the watch wasn't working correctly. Despite everyone being busy with processing a new shipment that had arrived, Chantel and her technician helped me right away with an asses*****t of the watch, and it turned out to be counterfeit. I bought a genuine G-Shock right there and returned the **** one to where I had bought it. There was no judgement, just exceptional service and a great price for the new one. Thank you Chantel for a great experience. I'll be back.
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Jonathan E
1 reviews | Active since Jan 2020
6 Sept 2025, 17:03
James Ralph Casio Centre
On the 28th July 2025, I took a second hand Casio MTG B1000 that I had bought through to their offices, as the watch wasn't working correctly. Despite everyone being busy with processing a new shipment that had arrived, Chantel and her technician helped me right away with an asses*****t of the watch, and it turned out to be counterfeit. I bought a genuine G-Shock right there and returned the **** one to where I had bought it. There was no judgement, just exceptional service and a great price for the new one. Thank you Chantel for a great experience. I'll be back.
0
Replies (0)DK
Dawie K
1 reviews | Active since Jan 2020
26 Jul 2019, 08:08
James Ralph - POOR SERVICE/SUPPORT
I took my Casio watch for a battery to James Ralph as they are the agents for Casio in Jhb. When I collected my watch they not only charged me for a bsttery that was supposed to last for 5 years but also charged me for a service. Since then my watch would go dead completely and come back on after a while by itself. 3 months later I took it back to James Ralph only to be told that the module is faulty and again they want to charge me for a service and a battery after I have been told that I should rather buy a new watch at a discounted price because they can't repair my watch. So my question is! Why only after they have worked on my watch did it start having problems. I was met with a cold shoulder when I started questioning this incident. So if you want proper customer care, don't go to James Ralph.
Helpful (0)
|Replies (0)DK
Dawie K
1 reviews | Active since Jan 2020
26 Jul 2019, 08:08
James Ralph - POOR SERVICE/SUPPORT
I took my Casio watch for a battery to James Ralph as they are the agents for Casio in Jhb. When I collected my watch they not only charged me for a bsttery that was supposed to last for 5 years but also charged me for a service. Since then my watch would go dead completely and come back on after a while by itself. 3 months later I took it back to James Ralph only to be told that the module is faulty and again they want to charge me for a service and a battery after I have been told that I should rather buy a new watch at a discounted price because they can't repair my watch. So my question is! Why only after they have worked on my watch did it start having problems. I was met with a cold shoulder when I started questioning this incident. So if you want proper customer care, don't go to James Ralph.
0
Replies (0)