EXCEPTIONAL PRODUCT, IF IT WORKS, WORST SERVICE EVER. DON'T BE SUCKED INTO THIS BLACK HOLE

It is unfortunate that I have to give at least one star to enable me to write a review. If it was up to me I would give zero stars. As an architectural professional I was thrilled when another bathroom solutions brand arrived on the South African scene. The Jaquar products are remarkable. So why only one star? I have NEVER dealt with a more *********** bunch of people. I find the team from Joburg and Cape Town to be unprofessional and inconsiderate. My suspision is that the entire company is under staffed, which result in the WORST customer care I have ever seen. They will have no problem being late by almost 2 hours for a meeting, like their client's time carries no value. Getting feedback from them on an issue that has been dragging on for months is like pulling teeth. I find the team from Jaquar's attitude to be insulting in an industry where there are plenty well established, quality brands that has stood the test of time. I regret EVER crossing paths with this company.