L
Linke
Active since Sep 2023
2
Reviews
0
Industries
Reviews
2 reviews29 months ago
EXCEPTIONAL PRODUCT, IF IT WORKS, WORST SERVICE EVER. DON'T BE SUCKED INTO THIS BLACK HOLE
It is unfortunate that I have to give at least one star to enable me to write a review. If it was up to me I would give zero stars. As an architectural professional I was thrilled when another bathroom solutions brand arrived on the South African scene. The Jaquar products are remarkable. So why only one star? I have NEVER dealt with a more *********** bunch of people. I find the team from Joburg and Cape Town to be unprofessional and inconsiderate. My suspision is that the entire company is under staffed, which result in the WORST customer care I have ever seen. They will have no problem being late by almost 2 hours for a meeting, like their client's time carries no value. Getting feedback from them on an issue that has been dragging on for months is like pulling teeth. I find the team from Jaquar's attitude to be insulting in an industry where there are plenty well established, quality brands that has stood the test of time. I regret EVER crossing paths with this company.
0 replies
32 months ago
The operator Dipesh Patil was friendly and extremely efficient to deal with my query
The operator Dipesh Patil was friendly and extremely efficient to deal with my query. Thank you!
131 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)