

Jawitz Properties
Based on recent customer reviews, Jawitz Properties faces significant criticism across its rental and sales divisions. Tenants consistently report delayed or withheld deposit refunds, poor communication, and unresponsive agents who ignore emails, calls, and WhatsApp messages. Several reviewers cite disputes over move-out charges and manipulated rental statements. Maintenance coordination and property handover processes are described as disorganised and unprofessional. A small number of positive reviews praise individual agents like Sibusiso Baraza and Anthony Davids for professionalism and dedication, but these are heavily outweighed by widespread dissatisfaction.
Replied to 76% of negative reviews
Reply time on negative reviews: 47 hours 52 min
TrustIndex
0
Ranking
#5
in Real Estate
Avg Reply
42h 43m
NPS Score
0
Recommended: Unlikely
Replied to 76% of negative reviews
Reply time on negative reviews: 47 hours 52 min
May '25 - Apr '26
Based on recent customer reviews, Jawitz Properties faces significant criticism across its rental and sales divisions. Tenants consistently report delayed or withheld deposit refunds, poor communication, and unresponsive agents who ignore emails, calls, and WhatsApp messages. Several reviewers cite disputes over move-out charges and manipulated rental statements. Maintenance coordination and property handover processes are described as disorganised and unprofessional. A small number of positive reviews praise individual agents like Sibusiso Baraza and Anthony Davids for professionalism and dedication, but these are heavily outweighed by widespread dissatisfaction.
Jawitz Properties has a TrustIndex of 0 out of 10 on Hellopeter, based on 22 reviews in the last 12 months. They reply to 76% of negative reviews, typically within 47 hours 52 min. Hellopeter has tracked Jawitz Properties across 246 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They gave us a 1year rental lease without telling us the property is on the market to be sold. They didn’t give us the option to purchase 1st even though we already staying in the house. No one came to view the property. We staying here for 4 months and today we get a call that we need to leave in 2 months because the property has been bought, now we have to pay moving expenses again and start looking for a new property. Terrible service, don’t trust them, you will be left homeless even though you pay your rent on time with no issues.
1 reviews | Active since Jan 2020
They gave us a 1year rental lease without telling us the property is on the market to be sold. They didn’t give us the option to purchase 1st even though we already staying in the house. No one came to view the property. We staying here for 4 months and today we get a call that we need to leave in 2 months because the property has been bought, now we have to pay moving expenses again and start looking for a new property. Terrible service, don’t trust them, you will be left homeless even though you pay your rent on time with no issues.
1 reviews | Active since Jan 2020
I was assisted by Maki ( Alberton & Germiston) and unfortunately my experience wasn’t positive. Communication was very poor , calls were often not answered and messages went without response at times. This made the process extremely stressful. The key handover was disorganised and not well managed. In addition , the seller failed to provide an updated house plan as renovations were done on the property. Overall, I expected a more professional and reliable service
1 reviews | Active since Jan 2020
I was assisted by Maki ( Alberton & Germiston) and unfortunately my experience wasn’t positive. Communication was very poor , calls were often not answered and messages went without response at times. This made the process extremely stressful. The key handover was disorganised and not well managed. In addition , the seller failed to provide an updated house plan as renovations were done on the property. Overall, I expected a more professional and reliable service
1 reviews | Active since Jan 2020
I was assisted by Maki Mdlalose (Jawitz Alberto and Germiston) and unfortunately my experience was not positive. Communication was very poor, calls were often not answered and messages went without response at times. This made the process extremely stressful. The key handover was disorganised and not well managed. In addition both Maki and the seller failed to provide an updated house plan, even though renovations were done on the property. I was told to go to the municipal office to get it myself. Overall, I expected a more professional and reliable service.
1 reviews | Active since Jan 2020
I was assisted by Maki Mdlalose (Jawitz Alberto and Germiston) and unfortunately my experience was not positive. Communication was very poor, calls were often not answered and messages went without response at times. This made the process extremely stressful. The key handover was disorganised and not well managed. In addition both Maki and the seller failed to provide an updated house plan, even though renovations were done on the property. I was told to go to the municipal office to get it myself. Overall, I expected a more professional and reliable service.
1 reviews | Active since Jan 2020
I'd like to extend my gratitude to Sibusiso Baraza for getting a buyer for my property way quicker than I thought. His experience and dedication made the whole process stress-free for me. If you're looking for a reliable estate agent who delivers outstanding service, He is the one!
1 reviews | Active since Jan 2020
I'd like to extend my gratitude to Sibusiso Baraza for getting a buyer for my property way quicker than I thought. His experience and dedication made the whole process stress-free for me. If you're looking for a reliable estate agent who delivers outstanding service, He is the one!
1 reviews | Active since Jan 2020
I signed an agreement of sale contract assisted by a Jawitz Properties agent. I was told later that the buyer is withdrawing the offer and the main reason was that I signed the contract a day later. I signed the contact on 12 August 2025 which was the day it was brought to me by the agent. Infact the agent wrote the date herself.
1 reviews | Active since Jan 2020
I signed an agreement of sale contract assisted by a Jawitz Properties agent. I was told later that the buyer is withdrawing the offer and the main reason was that I signed the contract a day later. I signed the contact on 12 August 2025 which was the day it was brought to me by the agent. Infact the agent wrote the date herself.
1 reviews | Active since Jan 2020
I signed an agreement of sale contract assisted by a Jawitz Properties agent. I was later told that the buyer is withdrawing the offer due to us accepting the offer a day later. The contact was brought to us by the agent on 12 August 2025 which was the same day we singed it. Infact the agent admitted that she wrote the date herself.
1 reviews | Active since Jan 2020
I signed an agreement of sale contract assisted by a Jawitz Properties agent. I was later told that the buyer is withdrawing the offer due to us accepting the offer a day later. The contact was brought to us by the agent on 12 August 2025 which was the same day we singed it. Infact the agent admitted that she wrote the date herself.
1 reviews | Active since Jan 2020
If you want a place to stay where you will get your deposit back at the end, do not stay at this place. My lease was ending in July 2025, and I moved in February 2022, paying everything due on time and never missing a payment. I moved out in June 2025 because I lost my job, but I had paid June rent and was still supposed to pay July rent as per the agreement with the agent, who advised me to move out early since she might get someone else to move in, in which case I wouldn’t need to pay July rent. By the end of June, they used my deposit to pay July rent. I was surprised why they did that because i was more than willing to pay, but it was still okay, maybe they felt more secure doing it. They then charged me a R500 cleaning fee for cleaning the oven, which I found greasy, stained, and rusted. I even provided proof of the improved condition of the oven from when I moved in to when I left, but the agent said I still had to pay. Why should I pay for professionally cleaning an oven I did not find it professionally cleaned? There are years of apartment inspections showing the oven was clean, but for my exit inspection, the agent did not show up. The guy doing the inspection left before the agent arrived and. After that, I did not receive a copy of the exit inspection, despite requesting it multiple times. I have a remaining balance of R1500, which they are refusing to pay without giving a reason. They keep delaying and do not respond to emails. When I call, they tell me to send an email, and when I do, they ghost me. Their agent seems nice when they still benefit from you, as soon as you leave even the consultants become rude. Why not explain the delay in refund? That is my money and it does not belong to Jawitz and I want it back!!!! Never ever rent at this place!
1 reviews | Active since Jan 2020
If you want a place to stay where you will get your deposit back at the end, do not stay at this place. My lease was ending in July 2025, and I moved in February 2022, paying everything due on time and never missing a payment. I moved out in June 2025 because I lost my job, but I had paid June rent and was still supposed to pay July rent as per the agreement with the agent, who advised me to move out early since she might get someone else to move in, in which case I wouldn’t need to pay July rent. By the end of June, they used my deposit to pay July rent. I was surprised why they did that because i was more than willing to pay, but it was still okay, maybe they felt more secure doing it. They then charged me a R500 cleaning fee for cleaning the oven, which I found greasy, stained, and rusted. I even provided proof of the improved condition of the oven from when I moved in to when I left, but the agent said I still had to pay. Why should I pay for professionally cleaning an oven I did not find it professionally cleaned? There are years of apartment inspections showing the oven was clean, but for my exit inspection, the agent did not show up. The guy doing the inspection left before the agent arrived and. After that, I did not receive a copy of the exit inspection, despite requesting it multiple times. I have a remaining balance of R1500, which they are refusing to pay without giving a reason. They keep delaying and do not respond to emails. When I call, they tell me to send an email, and when I do, they ghost me. Their agent seems nice when they still benefit from you, as soon as you leave even the consultants become rude. Why not explain the delay in refund? That is my money and it does not belong to Jawitz and I want it back!!!! Never ever rent at this place!
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