Items missing during move

I've used JC Dreyer to move me twice, while I have no complaints about their efficiency and how they handled my goods, I'm disappointed that stuff goes missing during the move.

The first time they moved us we noticed that one particular box of goods didn't come out on the other side, we didn't pursue anything and left it at that as anything could have happened to this box.

The second time they moved us in June this year, whey they arrived to collect I pointed out that all items in a particular spare room were not to be moved as I would move these items myself (mostly expensive stuff that I didn't want to get damaged or have ******). During the move I noticed that a few bottles of expensive wine that I had been keeping for years disappeared out of this room - I didn't say anything immediately as I thought I'd first see if they arrived at the destination, but after going through everything in the days that followed, these bottles never appeared. The wine was there before they arrived, and disappeared while they were there. I reached out to JC Dreyer to raise a complaint and I was told 'their guys don't ***** and are checked at the end of every job', and that was that. In the months that followed, I found more items which are missing, specifically two Android tablets which were in easily accessible boxes.

I have no physical proof that these items were taken during my move, but feel strongly that they could only have been taken then as no-one else would have had access to these items. I won't ever be using their services again, neither will I ever recommend anyone to them.