Disgusting, horrible service from JD funeral ( Soweto)

Horrible experience with JD funeral. We found our mum's face with a jap so deep on the face and we're told that she fell from their bed. Horrible service, thy did not have the decency to inform us we found out on the day we went to prepare her. Tsholo is so arrogant instead of remedy the situation she calls me to say she is attending a wedding can she slept at my house. We want answers and she must account. What did thy do my mum's face. We spent so much money on them to get such horrific service and sad send off of a woman who loved her skin and because of their carelessness,she now has a deep scar . She blueticks me all of a sudden. We told her to reimburse us for this horrible service,she since blueticks.. Horrible, disgusting setvice