JB
Jeep Bryanston (SMH GROUP)
Unclaimed Business
JB
Jeep Bryanston (SMH GROUP)
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Jeep Bryanston (SMH GROUP)
Jeep Bryanston (SMH GROUP) has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Jeep Bryanston (SMH GROUP) across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceeK
esli K
1 reviews | Active since Jan 2020
18 Feb 2026, 11:59
Exceptional Customer Service from Start to Finish
I had such a positive experience with this dealership. The booking process was quick and seamless, which already set the tone for great service. They went the extra mile by arranging an Uber to and from work for me, which made the entire experience incredibly convenient. What really stood out was their personal touch. The team kept me informed throughout and communicated clearly every step of the way. I genuinely felt like they were customer-centric and cared about making the process as smooth and stress-free as possible. Excellent service, professionalism, and attention to detail — I would definitely recommend them.
Helpful (0)
|Replies (0)eK
esli K
1 reviews | Active since Jan 2020
18 Feb 2026, 11:59
Exceptional Customer Service from Start to Finish
I had such a positive experience with this dealership. The booking process was quick and seamless, which already set the tone for great service. They went the extra mile by arranging an Uber to and from work for me, which made the entire experience incredibly convenient. What really stood out was their personal touch. The team kept me informed throughout and communicated clearly every step of the way. I genuinely felt like they were customer-centric and cared about making the process as smooth and stress-free as possible. Excellent service, professionalism, and attention to detail — I would definitely recommend them.
0
Replies (0)LM
Lukhanyo M
1 reviews | Active since Jan 2020
8 Oct 2024, 07:46
The resource you are...
The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
Helpful (0)
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Lukhanyo M
1 reviews | Active since Jan 2020
8 Oct 2024, 07:46
The resource you are...
The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
0
Replies (0)EC
Elna C
1 reviews | Active since Jan 2020
5 Sept 2024, 07:00
Horrible Service Department Experience
Service Department: worst experience I’ve ever had. I’ve arranged my day and delivered vehicle at 8. After 4 I called them to find out whether I must sleep over at office or what is status? They neglected to contact me for authorisation to go ahead and said simply the vehicle must stand over another day. No apologies or regards to my travel arrangements. It seems that they have inexperienced staff working without supervision. I choose to spend my hard earned money rather on a different dealer who has an understanding of working with customers and how inconvenienced customers are when left stranded at office overnight.
Helpful (0)
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Elna C
1 reviews | Active since Jan 2020
5 Sept 2024, 07:00
Horrible Service Department Experience
Service Department: worst experience I’ve ever had. I’ve arranged my day and delivered vehicle at 8. After 4 I called them to find out whether I must sleep over at office or what is status? They neglected to contact me for authorisation to go ahead and said simply the vehicle must stand over another day. No apologies or regards to my travel arrangements. It seems that they have inexperienced staff working without supervision. I choose to spend my hard earned money rather on a different dealer who has an understanding of working with customers and how inconvenienced customers are when left stranded at office overnight.
0
Replies (0)NM
Nketi M
1 reviews | Active since Jan 2020
6 Mar 2024, 08:22
Very poor customer service, rude staff, and overpriced service hours
The Customer Service is very poor 1. I received SMS confirming my car service day and time, stated at 07h00 on Saturday but they opening at 08h00. I was there 06h55 the security opened the gate for me for my safety. 2. Saturday trading hours is 08h00 to 12h00 (4hrs) but they charged me 5hrs SERVICE and the where done within 3hrs. 3. That Saturday i was struggling to get Uber ride to pickup my car, the guy was busy calling me and was very rude the tone of his voice and he hang down the phone on me when i called him back. 4. This was my 3rd time using their SERVICES I always paid 2.5 hours for SERVICE. 5. I picked up my car on 04 Monday I waited for 45 minutes for the service guys to bring my car. 6. The white guy that came after me to pickup his car was charged 1.5-hours for SERVICE and they brought his car within 15-minutes. 7. I was charged 5hrs but Saturday trading hours are from 08h00 to 12h00 (4hrs) that was the first time as i said it was my 3rd time using their services.
Helpful (0)
|Replies (0)NM
Nketi M
1 reviews | Active since Jan 2020
6 Mar 2024, 08:22
Very poor customer service, rude staff, and overpriced service hours
The Customer Service is very poor 1. I received SMS confirming my car service day and time, stated at 07h00 on Saturday but they opening at 08h00. I was there 06h55 the security opened the gate for me for my safety. 2. Saturday trading hours is 08h00 to 12h00 (4hrs) but they charged me 5hrs SERVICE and the where done within 3hrs. 3. That Saturday i was struggling to get Uber ride to pickup my car, the guy was busy calling me and was very rude the tone of his voice and he hang down the phone on me when i called him back. 4. This was my 3rd time using their SERVICES I always paid 2.5 hours for SERVICE. 5. I picked up my car on 04 Monday I waited for 45 minutes for the service guys to bring my car. 6. The white guy that came after me to pickup his car was charged 1.5-hours for SERVICE and they brought his car within 15-minutes. 7. I was charged 5hrs but Saturday trading hours are from 08h00 to 12h00 (4hrs) that was the first time as i said it was my 3rd time using their services.
0
Replies (0)