rude eddie

I requested on application form and called Eddie to ensure different lock but this was not done so I requested for lock to be changed! It is now few months this later and still to service!. I made few arrangements that made me racing home after work but installers ran late and cancelled! Arranged on 26 Oct and I told them there will be somebody but instead phoned me and I missed call so they decided to go pass! I called Eddie and he gave me no change to speak , shouted at me that he no longer want to deal with me and he PAID the guys 3 times and they stood in font of my gate , and put phone down in my ear. The guys called me and never drove to my house. I just hope the quality of his product is better than his service. Stay away from this company. He clearly don't realize he needs customers to stay in business, feel sorry for his staff, what an arrogant lying person