Its a very unprofessional company because the WIFI is slow on the network and we've been complaining about it .
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Jenny Internet's replyOfficial
20 Feb 2026, 14:04
Good day NoxoloWe are very sorry to hear that you feel this way. It is never our intention to be unprofessional, and we sincerely apologize if our responses to your complaints haven't met your expectations. 🚀A slow connection is frustrating, and we want to get to the bottom of why this is happening. Please send us a WhatsApp with your account details so we can escalate this to a senior support agent immediately alternatively please kindly give us a call . We want to ensure your speeds match your plan and get this resolved for you! 💻✨"Best regards
Best regards,
Jenny Internet's reply20 Feb 2026, 14:04
Official
Good day NoxoloWe are very sorry to hear that you feel this way. It is never our intention to be unprofessional, and we sincerely apologize if our responses to your complaints haven't met your expectations. 🚀A slow connection is frustrating, and we want to get to the bottom of why this is happening. Please send us a WhatsApp with your account details so we can escalate this to a senior support agent immediately alternatively please kindly give us a call . We want to ensure your speeds match your plan and get this resolved for you! 💻✨"Best regards