Jenny Internet bad service.

Paying client for six years ( not cheap ), struggled for more than a month to get my home internet sorted out. After too many phone calls they could not get my internet fixed.Their technician came to replace a cable from dish to router ( Did not even remove old cable ), after that again I still struggled. Jenny are not truthful with their clients. I wanted to speak to their management, but was never around, still awaiting callback from their supervisor, as I requested numerous times. They send technician to me for second time, just to lie again saying his vehicle broke down ( Friday afternoon on payday ). Problem handed over to contractor. When I consulted with contractor over phone ,he said he was paid already for call out, but did not receive any login details to come to me and sort out problem. So yet again I sat whole weekend without internet. The contractor also told me that Jenny' s technician resigned already day before he was booked to come to me. The contractor came to my house on Monday and was only took 5 minutes to fix issue.The contractor also told me that the routers I am using are very old. So I do not know if Jenny update their equipment after some time to keep their paying client up to best experiences. Also I logged problems, but then they come back to me after days or not at all. I also logged bad service to Jenny complaints department, twice, but still today zero feedback to me.