Jeppe Clinic Appalling Services

It was my date to take my toddlers 4 and 2years for their immunization, I got there at the premises at 10am sharp only to be queueing in the windy weather with my kids, and minimal food to eat in their backpack until being helped at 4:30 pm, the nurses all went to lunch and tea break, whilst a security mopped the floors and when some mothers had given up and turned back some decided to raise their voices and ask why we are not getting any help, we have kids, some infants, having to wait for that amount of hours is intolerable, UNPROFESSIONAL, out of hand and mostly unexpected. Apparently from what some mothers say this is "the norm' that's how they carry out Services at Jeppe CLINIC.APPALLED