Worst service ever at Jeppe’s reef bricks

This is the worst company you can ever buy from. I bought 70 pallets of bricks in July from them and I was told upon buying that they will deliver 10 pallets every week for 7 weeks. They have been failing to deliver since and it’s one excuse after the other, I requested a refund and I was told that they do not do refunds but such is not even on their indemnity and I was not told about it when I bought the bricks. When I mentioned this to them then the director said it is written somewhere in their office. How can a company fail to refund me if they can not deliver what I have bought. From the first week they have been making up excuses for not delivering, from their drive being sick, a temporary relief not having a drivers licence, bricks not being dry, having issues with their supplier, having a flat tyre and many more excuses. To this very day, October 21st I still have not received all of the pallets and they are still refunding me. I even was engaging with the directors of the company but still the company is not delivering. This is the worst company one can possibly buy from.