Jetour Autocity Alberton
3.4|20 reviews
MB
Marcello B
1 reviews | Active since Member
07 Dec 2025, 09:14
I have had issues with my Jetour X70 Plus Momentum since I purchased it. There is an error message that comes onto the screen regarding the autohold being invalid (where the airbags are even disabled) as well as the vehicle displaying issues with the ABS
Major Safety concerns and erros displayed - ABS and airbags faulty etc etc
Helpful (0)
Replies (53)0
Replies (53)MB
Marcello B's updateReviewer Update
16 Dec 2025, 09:31This will be the 8th day without a vehicle.
I have requested for a courtesy car since we are in the festive period and without a car, it is difficult to get around. The dealership informed me Friday that they do not have any at the moment. Monday, I was told they have one coming back but I received no feedback from them. They just do not care about their customers.
Why is the customer the one having to suffer? How much longer will I not have a vehicle? Am i expected to sit at home or Uber over the festive period, which will come at an additional cost over and above having to pay an instalment for a faulty vehicle that I cannot use with the family.
This is really pathetic and some of the worst customer service I have received.
I have requested for a courtesy car since we are in the festive period and without a car, it is difficult to get around. The dealership informed me Friday that they do not have any at the moment. Monday, I was told they have one coming back but I received no feedback from them. They just do not care about their customers.
Why is the customer the one having to suffer? How much longer will I not have a vehicle? Am i expected to sit at home or Uber over the festive period, which will come at an additional cost over and above having to pay an instalment for a faulty vehicle that I cannot use with the family.
This is really pathetic and some of the worst customer service I have received.
MB
Marcello B's update16 Dec 2025, 09:31
Reviewer Update
This will be the 8th day without a vehicle.
I have requested for a courtesy car since we are in the festive period and without a car, it is difficult to get around. The dealership informed me Friday that they do not have any at the moment. Monday, I was told they have one coming back but I received no feedback from them. They just do not care about their customers.
Why is the customer the one having to suffer? How much longer will I not have a vehicle? Am i expected to sit at home or Uber over the festive period, which will come at an additional cost over and above having to pay an instalment for a faulty vehicle that I cannot use with the family.
This is really pathetic and some of the worst customer service I have received.
I have requested for a courtesy car since we are in the festive period and without a car, it is difficult to get around. The dealership informed me Friday that they do not have any at the moment. Monday, I was told they have one coming back but I received no feedback from them. They just do not care about their customers.
Why is the customer the one having to suffer? How much longer will I not have a vehicle? Am i expected to sit at home or Uber over the festive period, which will come at an additional cost over and above having to pay an instalment for a faulty vehicle that I cannot use with the family.
This is really pathetic and some of the worst customer service I have received.