JG Electronics
4.1|133 reviews
SV
Sharmane V
1 reviews | Active since Member
20 Jun 2025, 18:59
Turn around strategy😉
After a bad experience I dealth with Derrick who was extremely professional and courteous. When in business one should always persevere to see the human side of a situation and he was humble enough to see the issue for what it was. So JG going forward ensure that your " front of house" or employees are people orientated and know how to handle situations and not be on defense mode constantly. Thanks Derrick.
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Replies (53)JG Electronics's replyOfficial
21 Jun 2025, 06:18Hi Sharmane. We spoke yesterday on the phone. I asume the "bad experience" you are referring to was the item that was out of stock when you ordered. Once again our apologies, thank you however for the nice compliment too. Derrick is one of our stars in the company.
Best regards,
JG Electronics's reply21 Jun 2025, 06:18
Official
Hi Sharmane. We spoke yesterday on the phone. I asume the "bad experience" you are referring to was the item that was out of stock when you ordered. Once again our apologies, thank you however for the nice compliment too. Derrick is one of our stars in the company.
Best regards,