COMPLETELY ruined Mothers Day for my mom

<p>We arrived 5 mins early for our reservation. We were the second people, in an otherwise empty floor of the restaurant, for the buffet. This was Mothers Day so you'd expect a restaurant to be ready for the rush. The buffet wasn't ready - it wouldn't be ready for the next 50 minutes. Upon our arrival, no one came to us with a drinks menu or to take our drinks order. My brother had to go ask for someone to take our drinks order, so we were sent a waiter...without any menu. We had to ask him to go fetch a drinks menu. Our drinks got to our table 45 minutes after we arrived....just the drinks. 55 minutes later than the time we were told....the food was finally ready for all the guests. The food was barely average, drinks were average. What wasn't average was the attitude of the wait staff. They didn't see if anyone had dirty plates. Guests had to go to a waiter to hand them their plates. I put my plate on the floor nearby since there was no one to take it. Then after lunch dessert was served. With no dessert bowls. I had Malva pudding and custard in a plate. A normal big plate. This restaurant fully ruined Mothers Day for my mom. Thank you Jiah!</p>