Extremely disappointed with JKJ Express

Our experience with JKJ Express has been extremely disappointing.

They damaged our shipment and then rejected the claim. Despite us paying for insurance, they took no accountability. Their justification was a "clean POD" and claims of "poor packaging", but this was done without a proper, independent assessment.

This is not the first time we've experienced damage to our goods during transit with them. We are currently escalating the matter through formal complaint channels.

In our view, this reflects a lack of responsibility and poor customer service. If you’re looking for a company that takes ownership when things go wrong, we would not recommend JKJ Express based on our experience.

This is our honest opinion, shared in the public interest to help others make informed decisions.